Freedom of Information Act 2000     

The Freedom of Information Act 2000 became law on 30 November 2000.
The Act does two main things:

1. It gives applicants a general right of access to all types of recorded information held by public authorities, although there are some procedural and substantive limitations

2. It imposes an obligation on public authorities, to produce and maintain a Publication Scheme approved by the independent Information Commissioner.

As a Limited Company wholly owned by HM Treasury, UKFI is meeting the Freedom of Information Act requirements set out above.


How to apply for information

UKFI publish information on the decisions we take on our website, and more information on our investee companies can be found on their websites. It is possible that the information you seek may already be published and, before making a request, you should check whether the information you require is already published.

If you cannot find what you want, you can submit a request by letter to:  

UK Financial Investments Ltd
100 Parliament Street
London SW1A 2BQ

Alternatively, you can email us on our enquiries address:

In making a request you need to:

  • provide your name and address for replies
  • describe as clearly as possible the information you are seeking

It is also helpful if you: 

  • label the enquiry as ‘Freedom of Information Request’ 
  • give a telephone number, in case we need to discuss your request with you.

The Information Commissioner’s Office (ICO) is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. The ICO’s website includes more information and guidance about making a request under the Freedom of Information act.


How we will handle requests

We will provide advice and assistance wherever that would be helpful.

We will acknowledge receipt of your request.

We have a statutory obligation to reply within 20 working days.

We will tell you whether or not we hold the information requested.

We will provide the information requested unless:

  • the information is otherwise accessible to you, or
  • to extract the information would take more than three and a half working days – the cost limit under section 12 of the Act - or
  • the information is covered by another absolute exemption under the Act – e.g. disclosure would be against the law - or
  • we argue that in all the circumstances it is against the public interest to disclose it.

If the last judgment is complex, the Act provides for extra time to be taken and we would notify you if that is needed.

We will keep you notified of progress where appropriate, and justify any refusal to you.

Requests for information related to environmental matters is likely to be dealt with under the Environmental Information Regulations; these provide very similar rights.

Requests for your own personal data will be dealt with as ‘subject access requests’ under the Data Protection Act. 



If you are dissatisfied with the handling or the outcome of your request, you should write within two months to the UKFI enquiries unit as above.

We will ensure a fresh look at the entire case and write to you to explain the outcome. We will also tell you how to take your concerns to the Information Commissioner, if you remain dissatisfied. 



Publication Scheme

Under Section 19 of the Act all public authorities are required to adopt and maintain a Publication Scheme. 

In 2008 the Information Commissioner produced a new model publication scheme for Departments. You can read more about the Information Commissioner’s intentions on his website. 

The Information Commissioner has recognised that, since 2002, structured websites have come to perform much of the function that the Publication Scheme was originally intended to fulfill. For UKFI, the public website is the source of all information covered by the model publication scheme. 

The model publication scheme defines Classes of Information that Authorities should publish, as follows: 

  • Who we are and what we do. 
  • What we spend and how we spend it. 
  • What our priorities are and how we are doing. 
  • How we make decisions. 
  • Our policies and procedures.
  • Lists and registers.
  • The services we offer.

The UKFI Annual Report will be the principal source for strategic information under the first four classes, which can be found on our publications page: Publications

Further information about how we make decisions and our policies and procedures is contained in the ‘About us’ section of the website and in our introductory publication which includes our Framework Document for how we will work with HM Treasury and our Investee Companies.

We do not have statutory responsibilities for Lists and Registers, and UKFI is not generally directly involved in service provision. FOI service is an exception, where we will provide services as set out above. 


18th August 2017

We have been made aware that members of the public have been approached and offered loans by fraudsters purporting to work for UK Financial Investments (UKFI). Please be aware that UKFI does not offer loans or any other financial service products to consumers. Any individuals who have been approached in this way are encouraged to report this to Action Fraud. The FCA website provides steps you can take to protect yourself, and how to spot and avoid scams from unauthorised firms.

11th May 2017

UKFI Notification re: Annual General Meetings (AGM)
UK Financial Investments Limited (UKFI), which manages the Government’s shareholding in the Royal Bank of Scotland (RBS) and Lloyds Banking Group (Lloyds), has lodged votes.